Delete my account

What deletion erases

Deleting your account permanently erases the account and its associated financial data:

The operation is irreversible: once done, no data can be recovered.

• accounts and transactions;
• categories and budgets;
• debts, receivables and contributions;
• scheduled payments and statistics.

From the app, step by step

If you still have access to the app and you are signed in:

• open MoneyGes on your device;
• go to Settings;
• select "Delete my account";
• confirm on the confirmation screen.

By email, without signing in

If you no longer have access to the app, deletion can be requested by email, with no account and no sign-in. Send your request to contact@moneyges.com, stating:

• "Account deletion request" as the subject;
• the email address linked to your MoneyGes account;
• any information confirming that you are the account holder, should verification be needed.

Timeline

We acknowledge your request as soon as possible. The account and associated data are permanently erased within thirty days of the complete request, unless legal retention obligations apply.

If identity verification is required, that period starts once it is confirmed.

What is kept after deletion

Only data whose retention is required by law may be kept, for the strictly necessary period. Anonymised technical data, such as some server logs, is no longer linked to your account.

Export your data first

Before deleting, you can request a copy of your data at contact@moneyges.com, under your right to data portability. The app also exports your transactions as PDF.

After deletion, recovery is no longer possible.